After a crypto or investment scam: how to make the remittance table for the police and the exchange
Before another transfer or a recovery pitch, put each payment and the related messages on one sheet and prepare to contact the police and the exchange. In Japan: the police consultation number for people in Japan is #9110. This page does not promise recovery.
The article body is not available in this language; showing English.
This article is not legal advice. It does not promise cancellation of a transfer, freezing of funds, recovery, or identification of the other party. It is not a substitute for the police, a crypto-asset exchange, or a bank. In Japan: it is also not a substitute for a consumer affairs center. Do not paste government ID, face photos, PINs, passwords, seed phrases, private keys, or API keys into any AI tool. Mithril will not help you enter someone else's wallet or system without permission.
In Japan: Passages that summarize text from the National Police Agency (Japan) were created by the editors through editing and processing. Source: the National Police Agency (Japan) website "[Consultation desks for cyber incidents](https://www.npa.go.jp/bureau/cyber/soudan.html)" (checked 2026-10-02). Terms of use follow the National Police Agency (Japan) [Terms of use](https://www.npa.go.jp/rules/index.html) (Public Data License (Version 1.0) (PDL1.0), checked 2026-10-02). The processed text is not presented as if the National Police Agency (Japan) created it.
In Japan: The Tokyo Metropolitan Police Department pages are summarized as guidance for Tokyo, and the full text is not reprinted. Pages of the Japan Virtual and Crypto assets Exchange Association (JVCEA) are kept to a short summary and links.
## What to finish after reading
Fill 1 remittance table. 1 row is 1 transfer. Write, as far as you know, the date and time, the method, the source and the destination, the amount, the transaction ID (TXID) or the transfer statement, what the other person instructed, and the evidence number of the matching conversation. Take that and contact the exchange you used. In Japan: a police station or a consultation telephone. The columns of the table are the editors' suggestion. In Japan: the National Police Agency (Japan), the Tokyo Metropolitan Police Department, and JVCEA guide you to consult and to preserve evidence. They do not show in what order to make the table (each page was checked on 2026-10-02).
## What not to do first
This is the caution placed at the top of the screen. The source is the page named after each item.
- Do not make an additional transfer, and do not pay a "fee in order to withdraw." In Japan: the Tokyo Metropolitan Police Department page "[Beware of crypto-asset (virtual currency) investment fraud!](https://www.keishicho.metro.tokyo.lg.jp/sodan/nettrouble/jirei/cryptocurrency_fraud.html)" (the update date on the page is September 24, 2026; the full text was checked on 2026-10-02) explains, as an example of a common consultation, a sequence in which the balance looked as if it had grown on a site the other person told you about, but when you tried to withdraw you were asked for a fee, you still could not withdraw after paying, and you could no longer reach the other person or the site. This article does not write statistics of counts or amounts.
- Do not reply or negotiate. Do not send any further personal information or images of identification documents. In Japan: JVCEA "[For people who have been harmed](https://jvcea.or.jp/safetylife/victim001/)" (checked 2026-10-02) guides you not to reply to or negotiate with the other person, to keep a record, and to tell the police or a consultation desk. It says that if you have already sent an image of an identification document, do not send additional information, and consult early because unauthorized use is possible.
- Do not make a new payment toward an additional demand that says "we can recover it" or "we can refund it." In Japan: JVCEA guides you that an additional demand that claims recovery or a refund may be a second harm, and that you check with an official consultation desk before a new payment or a new contract.
- Do not tell anyone a private key, a seed phrase, or an authentication code. This is the editors' caution. The summaries of the official pages above do not describe how to send the keys themselves.
In Japan: The Tokyo Metropolitan Police Department page writes that, when there is an approach like this, you consult a trusted person or organization around you before you do what the other person says (summary).
## Who to contact first
In Japan: JVCEA writes that, in many cases, a crypto-asset transfer cannot be cancelled. It also writes that, in order to check the situation, you contact the crypto-asset exchange that handles the service you used, immediately (checked 2026-10-02. This is a summary). It is not written that the transfer can be stopped. This article also does not write that it was stopped.
In Japan: What the JVCEA page puts in a table as consultation contacts is the following (summary. The hours are as written on that page). Dedicated police consultation telephone #9110 (nationwide). It is noted as weekdays from 8:30 to 17:15, differing by each prefectural police headquarters, and the row heading is the Tokyo Metropolitan Police Department. Consumer Hotline 188 (Consumer Affairs Agency). Weekdays from 9:00 to 17:00, holidays from 10:00 to 16:00. Counseling Office for Financial Services Users (Financial Services Agency (FSA)). Weekdays from 10:00 to 17:00, and it says the website accepts inquiries 24 hours. The same page also writes that you consult a consumer affairs center (188), the police, and the crypto-asset exchange that handles the service you used.
In Japan: For the telephone number, the Tokyo Metropolitan Police Department's crypto-asset page lists, as the Financial Services Agency (FSA) Counseling Office for Financial Services Users, 0570-016811 (weekdays from 10:00 to 17:00), and from an IP phone or PHS 03-5251-6811, and links to the Financial Services Agency (FSA) page (the Tokyo Metropolitan Police Department full text was checked on 2026-10-02). The Tokyo Metropolitan Police Department writes that the Consumer Hotline is 188 with no area code, and that it connects you to the nearest consumer affairs center or similar. The Consumer Affairs Agency URL that the Tokyo Metropolitan Police Department shows as the destination of the 188 guidance returned HTTP 403 when retrieved on 2026-10-02, so the body could not be checked, and this article does not write the contents of the Consumer Affairs Agency page. The explanation of the number stays within the Tokyo Metropolitan Police Department page that opened.
In Japan: The difference between a victim report and the online desk has the same sources as the account-takeover article. The National Police Agency (Japan) guides you, if you file a victim report, to contact the nearest police station or similar. The online intake is a desk for reports, consultations, and information ([Consultation desks for cyber incidents](https://www.npa.go.jp/bureau/cyber/soudan.html)). The Tokyo Metropolitan Police Department writes that writing the circumstances of the harm on the online intake is not accepted as a victim report, and that you consult the police station with jurisdiction over the place where you live (for a corporation, its location). It also writes that a victim report cannot be filed at the Tokyo cybercrime telephone consultation 03-5805-1731 (weekdays 8:30–17:15) ([Tokyo Metropolitan Police Department desk page](https://www.keishicho.metro.tokyo.lg.jp/kurashi/cyber/cyber_sodan.html), update date September 24, 2026, full text checked on 2026-10-02. This is guidance for Tokyo. For other prefectures, check with each prefectural police force). The list for other prefectures is the National Police Agency (Japan) "[Cybercrime consultation desks and related contacts](https://www.npa.go.jp/bureau/cyber/ichiran.html)" (it was confirmed that the page opens; the contents of each prefecture have not been checked).
In Japan: As a general technical consultation on information security, the National Police Agency (Japan) lists IPA's Information Security Safety Consultation Desk, 03-5978-7509. Both the National Police Agency (Japan) and the Tokyo Metropolitan Police Department guide you to call 110 for an urgent case involving human life.
In Japan:
| Contact | Role confirmed in this article | Source |
| --- | --- | --- |
| Crypto-asset exchange you used | Contact immediately in order to check the status of the transfer. It also guides that cancellation is often not possible | JVCEA |
| Police station (victim report) | The nearest police station or similar. In Tokyo, the police station with jurisdiction over the place where you live (for a corporation, its location). The Tokyo Metropolitan Police Department says an online submission does not become a victim report | National Police Agency (Japan) / Tokyo Metropolitan Police Department (Tokyo) |
| #9110 | A nationwide dedicated police consultation telephone. A note says the hours differ by prefecture | JVCEA |
| 03-5805-1731 | Cybercrime telephone consultation in Tokyo. It is stated that a victim report cannot be filed | Tokyo Metropolitan Police Department (Tokyo) |
| 188 | A consumer-life consultation. The Tokyo Metropolitan Police Department says it connects you to the nearest consumer affairs center or similar | JVCEA / Tokyo Metropolitan Police Department / National Police Agency (Japan) |
| 0570-016811 (from an IP phone or PHS, 03-5251-6811) | Listed by the Tokyo Metropolitan Police Department as the Financial Services Agency (FSA) Counseling Office for Financial Services Users. Weekdays 10:00–17:00 | Tokyo Metropolitan Police Department. JVCEA also records that the office exists and the hours |
| 03-5978-7509 | A general technical consultation on information security | National Police Agency (Japan) |
## Making the remittance table
Select the box below and copy it. 1 row is 1 transfer. The first row is a fictional filled example. It is not a real transaction, address, or person. Leave cells you do not know blank. Do not invent a string that looks plausible.
```text
No Date and time (JST) Time zone on the screen Method Amount, quantity, and asset Sent from Sent to TXID or transfer-statement number The other person's instruction Conversation evidence number
1 (filled example, fictional) 2026-10-02 11:00 Shown as JST (fictional) Sent from Example Exchange 0.01 EXAMPLE-COIN My own account (fictional) example-not-a-real-address EXAMPLE-NOT-A-REAL-TXID Was told "a fee is required to withdraw" (fictional) E-010
2
```
The meaning of the columns is the editors' suggestion. Write the date and time in Japan time, and if the exchange's screen uses another time zone, keep that display as well. The method is which of a bank, a card, an exchange, or your own wallet you used to move it. For the destination, copy the name on the account, or the address that was on the screen, exactly as on the screen. The other person's instruction is what they said just before that transfer. The conversation evidence number lines up with the evidence list that follows.
A transaction ID or an address is sometimes shown in the exchange's withdrawal history, or in the history of your own wallet. The display name differs by service. Looking at a published record in order to check your own transfer does happen. This page does not name a particular site for viewing one. It does not operate someone else's wallet, and it does not enter an exchange's or the other person's system without permission.
In Japan: within what this article checked, no primary source was found that says the Japanese police require you to always bring a transaction ID. IC3 in the United States lists, for a crypto-asset complaint, the address, the amount and type, the date and time, and the transaction ID (hash) as important information. The details are collected on the English "[IC3 worksheet](https://blog.mithril.fund/ic3-complaint-worksheet)", and the sources are written there. In Japan: this article does not assert whether they are required at a desk in Japan. Writing them on the table as far as you know makes the explanation easier, and that is the editors' suggestion.
### Evidence list for the conversation and the site
Tie a transfer row and a conversation screen together with the same number. The columns follow the same idea as the evidence list in the account-takeover article ([Timeline and evidence list](https://blog.mithril.fund/account-takeover-timeline-evidence-list)). Put an SNS profile, a message, the URL and the screen of a site the other person specified, and a screen that displayed that you could not withdraw, each on its own row. This is a fictional filled example.
```text
Evidence number What the evidence is Saved at (JST) From where File name Where the original is kept Notes
E-010 (filled example, fictional) A message saying "a fee is required" 2026-10-02 10:40 (fictional) Example Chat E-010-message.png "Incident notes" folder on my own PC Whole screen. The other person's display name is visible
E-011
```
Even if you have already sent an image of an identification document, do not paste that image into this table or into an AI tool. In Japan: JVCEA guides you not to send additional information. Note only the fact that you sent it (when, on which service, and what you sent), without the image itself, and tell the police or a consultation desk.
## The timeline on 1 page
Separately from the remittance table, putting the whole sequence into short rows makes it easier to explain on the telephone. This is the editors' suggestion. The order is the day you were contacted, the content of the solicitation, each transfer, the day you could not withdraw, the additional demand, and now. This is a fictional example.
```text
Date and time (JST) Event Matching No or evidence number
(filled example, fictional) 2026-09-01 A stranger brought up an investment E-001
(filled example, fictional) 2026-09-20 The 1st transfer Remittance No 1
(filled example, fictional) 2026-10-02 Could not withdraw. Was asked for a fee. Have not made an additional transfer E-010
Now
```
## 3 lines to write before the call
About unauthorized access to an account, In Japan: the National Police Agency (Japan) writes, on "[Countermeasures against unauthorized access](https://www.npa.go.jp/bureau/cyber/countermeasures/unauthorized-access.html)", that you call ahead and arrange the date and time and the materials to bring. This article does not assert that the same wording is required for crypto-asset fraud. As the editors' suggestion, fill in the next 3 lines before you call.
```text
Since when, what kind of solicitation, how much was sent and how many times (if unknown, unknown):
What to bring: remittance table, conversation evidence list, saved screens
Reference numbers already received from the exchange or the bank:
```
Even if you consult, whether a victim report is accepted, and whether an investigation is opened, is decided by the police case by case. In Japan: JVCEA writes that, when the matter is recognized as having the character of a crime, an investigation may be conducted, and that preserving evidence such as transfer history then becomes important (summary). An outcome cannot be promised.
When the desk says it is difficult, as the editors' suggestion, ask and write down what materials are missing, whether a record of today's consultation will remain, and which desk it would be better to go to next.
## Whether a ledger shows you who the other person is
This is the editors' arrangement. A legal check was not completed before this article was published. This article does not write that a person can be identified, beyond the point that you may be able to check your own transfer on a published ledger. Procedures that connect a transfer to a person are a matter for a proper route, such as the police or a lawyer. This article does not write a method for operating someone else's wallet, or steps for identifying the other person. Mithril will not help either.
This article does not place links to private services that claim tracing or recovery. It also does not place links to victims' groups until a check of the introduction is done.
## Frequently asked questions
**Q. I was caught in a crypto-asset scam. What should I do first?**
In Japan: JVCEA guides you that a crypto-asset transfer cannot be cancelled in many cases, but that you immediately contact the crypto-asset exchange for the service you used in order to check the situation; that you do not reply to or negotiate with the other person, keep a record, and tell the police or a consultation desk; and that an additional demand that says "we can recover it" may be a second harm, so you check with an official desk before a new payment. As consultation contacts, the dedicated police consultation telephone #9110, the Consumer Hotline 188, and others are listed (source: JVCEA "For people who have been harmed", checked 2026-10-02. This is a summary).
**Q. When you consult the police, what is useful to organize so that it is easier to explain?**
This is the editors' suggestion. Putting the date and time of each transfer, the amount, the destination, the transaction ID (TXID) or the transfer statement, the correspondence with the other person, and the screens of the investment site into 1 table in date order makes the explanation easier to organize. In Japan: this article does not assert whether a transaction ID is required by the Japanese police. Even if you consult, acceptance of a victim report and whether an investigation is possible are decided by the police case by case, so an outcome cannot be promised.
## What to do today
Copy the remittance table and fill 1 row for each transfer you have in hand now. An additional transfer is not part of the work of filling in the table.
How to keep account screens and login history is "[Timeline and evidence list](https://blog.mithril.fund/account-takeover-timeline-evidence-list)". The items to submit to IC3 in the United States are "[IC3 worksheet](https://blog.mithril.fund/ic3-complaint-worksheet)". This worksheet is for the United States FBI Internet Crime Complaint Center (IC3), for people who are victims with a US nexus or who choose to file there. It is not a general requirement for every victim worldwide.
[Trust Center](https://mithril.fund/trust/) and [Terms of use](https://mithril.fund/legal/terms/) were confirmed to open on 2026-10-02. They are not legal advice.